Janet Barton 01254 777394

Perhaps you can't imagine that just ringing customers up each month and being nice to them will get you paid more quickly!

But it does!  Janet Barton Freelance Credit Control makes it available for any business no matter how small.

For many businesses, ringing round all customers on a regular basis, is part of the accounts routine.  It ensures that customers know you are on the ball regarding payments.  It helps to get invoice queries sorted at an early stage before invoices go overdue.  It ensures that when your customers are deciding who to pay - you are top of their list.  Best of all, it lets you know exactly how much your customers are going to pay, and when.

But many business owners and their staff are just not comfortable ringing round for money.  They make excuses not to do it!  So let me do it for you.  Here's how it works:

-  the work takes place at your premises.  I work as part of your team, introduce myself as 'Janet from (insert name of your business)'.  You can hear every word I say to your valued customers, and they think that you have an extra member of staff.

-  I contact all your due and overdue customers

- All I need is a list of outstanding customer accounts,  a phone, and access to your customer contact info, invoices, and any delivery notes or other relevant documents.

- Your customers hear a polite friendly request for money due or overdue.  I also ask them to check they have received any current invoices.

- I find out when their next payment run is, are you on it, how much are they paying... and if not then why not.  If less than you think they I find out why, and what we can do to make sure we are paid in full on their next payment run.

- if they give an excuse for late or non payment then I've heard them all before and can give an appropriate response.  They soon realise that excuses will no longer work,

- If they need a copy invoice, I send it.  Any other queries that are holding up your money, I will sort out or pass to you if any action is needed.

- Quite quickly a customer gets used to a friendly regular call each month.  Late paying customers soon realise you now have someone dedicated to getting money in, who won't take excuses or be fobbed off.  Good payers are happy to take the calls - its a change from people who ring up shouting for their money.  Which all helps you to be further up their list of people to pay when they are prioritising their payments.

Janet Barton offers either a regular repeat service - outsource credit control - just like having your own part time credit controller.  Or a shorter term service to clear up any backlog, get your late paying customers under control, and then show you or your staff how to keep it all running smoothly.  I can also pop back if required should things start to slide, or for holiday or sickness cover - like having your own temporary credit controller but without the agency fees.

Simple, Straightforward, Practical, Hands on Help. 

For any Business, no matter how small.

Janet Barton Freelance Credit Control 01254 777394